General terms & conditions

MATERIAL 

• All insects offered are dead, dried, unmounted and papered (any re-hydration and mounting to be done by the customer; except mounted specimens). 
• Data such as locality and date of collection will accompany each specimen and or will be provided to you if requested after purchase.

PAYMENT METHODS

• All prices are in US DOLLARS (USD).
• Canadian customers have to pay 5% GST
• Payment may be made by:
  - Web store payments (USD only)
  - Paypal (CAD, USD, EUR only)
  - Wire transfer direct to our bank. Details upon request.
  - Money order/bank draft
  Personal cheque (Canada only) - Cheques will be held for 10 business days for clearing before we ship the package. The cheque has to be written out in the name Antennae Inc. and sent by mail with a copy of your pro forma invoice at the following address: 

Butterfly Art Inc.

75074 Cambrian RPO NW 

Calgary, Alberta

Canada T2K 6J8

CAUTION: the order will be dispatched only when your cheque is received and cleared.

• Payments made by any method other than Paypal cannot be processed online and prior arrangements must be made.
• Complete payment (including postage) should accompany each order unless other arrangements have been made.
• Orders are processed on a first come first served basis.
• All material is guaranteed with the exception of antennae damage due to postal shock.
• Every effort will be taken to avoid postal shock by expert packaging.

RETURN POLICY 

• Any merchandise to be returned should be done so within 30 days from date of sale after notifying us first in case special arrangements are required.
• Any specimens broken or damaged as a result of pinning process or human error are NOT eligible for refunds.
• Refunds are possible where the quality for what was paid for is not matching the specimen that was received.

CITES 

We work and abide with CITES (Convention on International Trade in Endangered Species). All materials offered are imported with the help and guidance of the Canadian Wildlife Service. Some species appear on Appendix II of CITES. While these species are not really endangered they might become so if not regulated. Any such listed species offered is listed with a star (*) and will be accompanied by a CITES re-export permit issued by the Canadian Management Authority. Each permit can accommodate a large number of species and numbers of specimens. No CITES application will be necessary for orders within Canada. The original permit numbers will be supplied with the order if requested.

PACKING AND POSTAGE RATES

Due to ongoing shipping difficulties we no longer ship to Italy.

In Canada and the USA we prefer regular parcel service provided by Canada Post. International Parcels are sent via small packet airmail 

For registered mail we add USD 10.00 via Paypal money request.

Postage rates are subject to change.

QUALITY CODE

A1 As perfect as all reasonable expectations dictate. Many are ex-pupae bred (EP). Antennae may be off, though most specimen antennae are intact.

A1/A1- Virtually perfect and fresh. Sometimes only antennae missing. Excellent quality at significant savings. Specimens sold with a 40-50% discount compared to A1 specimen.

A1- Flaws, but generally respectable. Specimens generally easily repairable. Excellent for framing. Representing up to 75% discount compared to A1 price.

A2 Very good second quality. Specimen having an significant defect: often a leg or a missing piece of leg or chips in the wing. Usually easily repairable. Sometimes accompanied by spare parts. Up to 90% discount compared to the A1 specimen. Good for representing a rare species at cheaper cost.

ABBREVIATIONS USED IN THE CATALOGUE

M male 

F female 

P pair (male and female)